HudsonAlpha Institute for Biotechnology is a genomics-based research institute.Their vision was to build a Genomic Health Exchange (GHE), a healthcare platform that connects doctors, patients, counselors and labs to seamlessly provide rich clinical genomic health information. Additionally, they wanted to provide an approachable and engaging education platform.
Figma, Sketch, InVision
Discovery & Analysis:
Existing Product Audit, Competitive Analysis, Kick-off Workshop
Ideation and Synthesis:
Personas, Workflow Modeling, UX Themes, Info. Architecture, Wireframes, Features & Concept creation
Moodboards, Visual Concepts, Unique Screen Designs, Style Guide, Component Library
14 min read
About the Clients
About the Clients
HudsonAlpha Institute for Biotechnology is a genomics-based research institute. It is a nonprofit institute where scientists, educators, and entrepreneurs translate the power of genomics into real world results.
This project focused on identifying the most impactful flows and tasks for Patients, Health Care Providers and Program Managers; while understanding of the greater ecosystem of users and systems involved.
Offering “just-in-time” guidance and education to help providers navigate test results with their patients
Providing curated resources to enable patients to further explore their personal genomic health discovery
Creating a seamless onboarding while being HIPAA and FDA compliant
Cultivating an engaging user-facing experience
Creating a sense of trust, where patients feel that their data is safe and private
Not many patients or providers are well-informed about genetics, so there is a lot of uncertainty or misunderstandings about it
Test results can take up to 90 days to receive. By then, the patient may have forgotten or lost interest.
Providers have very limited time to dedicate per patient
HIPAA, consent, and other legal regulations make the interactions clunky, complex
We started looking at the competitors in this filed to get acquainted with the artifacts, nomenclature and content that was part of the genomics world.
The team hosted HudsonAlpha in their office to facilitate a collaborative workshop. Through this we were able to align on the goals of the project, the problems at hand and areas to focus our efforts.
Research & Material Immersion
We immersed ourselves in the materials the client shared with us to get acquainted with the business and the artifacts involved .
The most important document here are the Genetic Reports that the clients shared.
Ideation & Synthesis
We identified user personas and their keys tasks/ abilities that need to be supported by the application.
3) Program Manager
After working with the HudsonAlpha team, we identified 3 key user flows that will be focused upon for the duration of the project.
2) Tests Results
For each of the key flows listed in the previous slide, Momentum identified UX Principles that will be used to inform ideation and design.
2) Right Thing at the Right Time
4) Address the Unknown
5) Digestible Education
6) Interactive Data
7) Ease of Scheduling
A preliminary information architecture was developed after the collaborative workshop and was further refined after feedback was captured during the wireframing.
Mid-fidelity wireframes were created on Figma after initial ideation and brainstorming. These wireframes went through several iterations of refinement as the team got more clarity on the concepts and client vision.
After establishing the desktop wireframes, we moved to mobile wireframes. We went through iterations over the different navigation systems in order to make it intuitive and simple.